Results not Achieved? A company spends thousands of dollars on tools, equipment and facility that are ergonomically designed but they don't achieve the desired results. What happened? In many situations the problem is that the workforce doesn't know how to make the most of the tool or equipment or furniture. Two sides of the coin emerge: you need to have the correct item AND you need to know how to use it properly. For the workforce to really get the benefits of ergonomics they need to be able to demonstrate competency in the setup and use of the tool or equipment. To give you an example. A company purchased new fully featured ergonomics office chairs. They were delivered and put into use. A short while later during an ergonomics audit it was determined that no one had adjusted the chairs for their specific needs. They hadn't received any instruction in how to use the chairs - they just sat down and went to work. In fact a number of individuals reported they actually felt intimidated by the chair and all of its "bells and whistles"! | 