In Step 5. Conduct the Follow-up, you follow-up on the implementation step to allow for fine tuning and documentation of lessons learned.  Use the Step-by-Step Checklist to track your progress.
Access the Checklist | 100% Correct the First Time?  In your experience does any new process work 100% correctly out of the gate?
Even with the best up-front planning there will be unintended consequences, something will vary from the plan. This is why Step 5. Conduct Follow-up is so critical. Schedule formal follow-up sessions at regularly intervals; for example one week post-implementation and then one month, six months and one year. Document the outcome of the follow-up, very importantly alleviate the issues identified in a timely manner and publicize the lessons learned. |