In Step 2. Describe Workforce Characteristics you develop a set of characteristics of the individual worker and/or workforce. Refer to the information to the right for additional details and when ready click on Age below to begin: Age Gender Stature/Morphology Hand Dominance Training Experience  Use the Step-by-Step Checklist to track your progress.
Access the Checklist | Critical Component  The work force – the people who perform the tasks to accomplish the end result – is the critical component. Perform is the operative word here as in ‘performance’. A well designed process optimizes the ‘performance’ of the workforce to accomplish the end result in a manner that is safe AND provides a quality outcome.
Workforce Characteristics Workforce characteristics include worker age. gender, stature, morphology, hand dominance, training and experience along with others that may be unique to the situation. From a designer's standpoint, essentially you are Identifying and/or Determining the workforce specifications or characteristics. Identifying If you are designing for an existing workforce you need to first identify the demographics of that group. For example if the current workforce is comprised primarily of shorter stature females (average height: 5' 0") the design specifications will be dramatically different than the specifications for a workforce of primarily taller stature males (average height: 6' 0"). Or you may realize you have a diverse workforce in terms of demographics. In the same way you need to Identify hand dominance, the current level of workforce training, experience and any other characteristics. |